Refund & Return Policy

Note: 
Please contact customer service , if you have any problem about your order.

WARRANTY REPAIR POLICY【For watches only】

Our customers have 1 month from the point of shipment arrival to tell us if there are any defects with your watches. We will give to the makers to repair your watch free of charge so you need to ship it back to us. Shipping cost to us will be on you the customers. Then when repair is done, shipping back to customers will be on us. Repair timeframe can take up to a month.
If it’s outside the 1 month period, customers can still ship their watch back to us for repair but there may be repair cost. Also, both way shipping costs will be on customers.

Parts aren’t exchangeable and refundable (unless there’s a mistake on our part).

Please note that by shipping your watch back to us, you assume all shipping and customs risks.

REFUND & RETURN POLICY

We don’t accept return and offer refund for personal issues e.g. if the products is too big/small; you decided you don’t like the products; it’s not for you;  you need the money; it's not what you expect, etc. It’s the customers’ responsibility to do research on a potential product before purchasing.

If a refund case can’t be avoided, you will need to ship the products back to us. We will issue the refund to you only AFTER we received the products. The product must be in brand new condition with all the plastic wrappings and accessories, if any, intact.
The amount refunded will minus 20% restocking fees and the original shipping cost.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be sent to you account.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping
Before shipping, please contact us.